General Information

What are your office hours?
How much notice do I need to give to book a play space?
I've rented equipment from another company before and it was dirty on delivery. Are your playgrounds and play spaces clean?
Do I have to clean the equipment before I return it?
What happens if damage occurs to the equipment?
How many children are your portable playgrounds suitable for?
How long is my rental for?
What happens if I would like to have my rental collected after 8pm?
What space is required for your portable playgrounds and soft play spaces?
What type of surface can the play equipment be set-up on?
Can you set-up in parks?

Delivery

Do your prices include set-up and delivery?
What areas are included in your delivery route?
When will you deliver and collect my rental?
Do I have to be there for when you deliver and collect my rental?

Collection

What vehicles can we use for collecting our ball pit or small soft play package?
What do I need to do to prepare my vehicle for a collection rental?
 

Payment

What forms of payment do you accept?
When do I pay the deposit?

Changes, Cancellations & Bad Weather Policy

What if I need change my booking date?
What if I need cancel my booking?
What is your bad weather policy?

Safety

What supervision is required for the portable playgrounds and soft play spaces?
Are there any rules and regulations to follow?
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