Chances are, the question you are thinking of asking is answered right here…

General Information

What are your operating hours?
How far in advance should I book a play space?
I've rented soft play equipment from another company before and it was dirty on delivery. Are your playgrounds and play spaces clean?
Do I have to clean the equipment before I return it?
What items are prohibited on the play equipment?
What happens if damage occurs to the play equipment?
How many children is your portable playground suitable for?
How long is my rental for?
What happens if I would like to book for less than 4 hours of play?
What happens if I would like to have my rental collected after 7pm?
What size of space is required for your portable playgrounds and soft play spaces?
What type of surface can the play equipment be set up on?
Can you set up in parks?


Is there a delivery fee?
Do your prices include set-up?
Is there a list of additional costs that may have to be added?
When will you deliver and collect my rental?
Do I have to be there when you deliver and collect my rental?

Pick-Up Play Equipment Rentals

What vehicles can we use for collecting the ball pit or small soft play packages?
What do I need to do to prepare my vehicle for a pick up rental?
What is expected when I come to pick up a rental?
What are the pick up and return windows?

Payments & Deposits

What forms of payment do you accept?
When is payment required?

Changes, Cancellations & Bad Weather Policy

What if I need change my booking date?
What if I need to cancel my booking?
What is your weather policy?

Staying Safe on the Play Equipment

What supervision is required for the portable playgrounds and soft play spaces?
Are there any rules and regulations to follow?

And here are the answers to questions you never even knew you needed…

Who can hold their breath longer, dolphins or sloths?
What was the last letter to be added to the English alphabet?
What is the official name for the blob of toothpaste you put onto your toothbrush?


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