Find answers to some of the most commonly asked questions about our play equipment

General Information

What are your operating hours?
How far in advance should I book a play space?
I've rented play equipment from another company before and it was dirty on delivery. Are your playgrounds and play spaces clean?
Do I have to clean the equipment before I return it?
What happens if damage occurs to the play equipment?
How many children is your portable playground suitable for?
How long is my rental for?
What happens if I would like to have my rental collected after 7pm?
What space is required for your portable playgrounds and soft play spaces?
What type of surface can the play equipment be set-up on?
Can you set-up in parks?


Is there a delivery fee?
Do your prices include set-up?
When will you deliver and collect my rental?
Do I have to be there for when you deliver and collect my rental?

Pick-Up Your Play Equipment

What vehicles can we use for collecting our ball pit or small soft play package?
What do I need to do to prepare my vehicle for a collection rental?

Payments & Deposits

What forms of payment do you accept?
When do I pay the deposit?

Changes, Cancellations & Bad Weather Policy

What if I need change my booking date?
What if I need cancel my booking?
What is your bad weather policy?

Staying Safe on the Play Equipment

What supervision is required for the portable playgrounds and soft play spaces?
Are there any rules and regulations to follow?



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